Effective from Monday 31st July 2023
Eastern Health is committed to balancing patients’ need for contact with their families and friends and providing services in a safe and effective manner.
All visitors to hospital must use hand sanitiser and wear a mask when in ward or clinic areas.
Some areas of our facilities have additional PPE requirements. All visitors are required to follow requests from staff to wear different masks, gloves or gowns where required.
The following visitors are advised not to attend:
• Visitors with symptoms of COVID-19
• Visitors who have tested positive to COVID-19 within 7 days
• Visitors who are a close contact of a confirmed COVID-19 case
Children aged 8 years and over are required to wear a surgical mask. Children are included in the total number of visitors for a patient
Children presenting for treatment aged 2-8 years of age may wear a surgical mask if tolerated.
One visitor is permitted for adult patients. For children and infants, two carers may accompany the patient.
End of life care
Two visitors are permitted at any one time. A group may exceed the ‘two visitors at a time’ rule by prior arrangement with the treating care team
A partner and a support person of a pregnant patient can attend the labour and birth for as long as required and must adhere to all infection control requirements advised by the treating team. If you have COVID-19 at the time of labour, your partner or support person will be able to accompany you in birth suite. You will need to speak with your treating team.
Two adults are permitted to visit (i.e. partner/support person and one other support person or 2 support persons if partner not present). Siblings of newborn are permitted. Visiting hours are 8am-8pm.
Special care nursery and Paediatric ward
Two parents or guardians may visit until 8pm. One parent may stay overnight on the paediatric ward.
Siblings of patients may accompany parent/s who are visiting during the day (while in the ward they must remain by the patient’s bedside)
One parent may visit special care nursery overnight to facilitate breastfeeding.
A partner or support person may attend. Children who are below school age may accompany their parent to the appointment.
Outpatients and other day procedure areas
One visitor is permitted for adult patients. For children, two carers may accompany the patient.
Adolescent Inpatient Psychiatric Unit (AIPU), Infant, Child and Youth Mental Health Community Services (ICYMHS), Older Adults Mental Health and Mental Health Inpatient Unit There is no restriction on visiting, however visitors are asked to contact the service prior to visiting.
Perinatal Emotional Health Service (PEHS)
Outpatient clients with a clinical appointment may attend appointment with their partner/support person and infant/under school age children or, as requested by the service.
Inpatient ward areas (adult)
Two visitors per patient per day is permitted.
Exceptional and compassionate circumstances will be considered by local care teams.
Residential Care Services
There are no restrictions for visitors in residential care services.
All visitors to Eastern Health have a responsibility to treat all healthcare staff and patients with respect and courtesy, without discrimination and behave in a way that does not disrupt our services or cause harm to our staff members, patients or visitors. Physical aggression and abusive language including swearing, name calling and threats directed at our staff will not be tolerated. We thank you for your cooperation.
- About us
- Annual Highlights
- Annual Reports
- Aboriginal Health Cultural Safety Plan
- Aboriginal Workforce Plan 2023-2026
- Cancer Services Plan 2015-20
- Connect with Respect
- Eastern Health 2022
- Eastern Insight
- Gender Equality Action Plan
- Mental Health Royal Commission Submissions
- Quality Accounts
- Reconciliation Action Plan
- Research Reports
- Strategic Plan 2023-2025
- Turning Point Review
- Organisational Structure
- Consumer and Community Engagement
- Eastern Health Foundation
- Policies and Guidelines
- Access to Patient Records
- A–Z Service Directory
- Aboriginal Health
- Acute Specialist Clinics (Outpatients)
- Patient Revenue Services
- Emergency Department
- Eastern Centre Against Sexual Assault
- Allied Health Services
- Clinical and Health Psychology
- Occupational therapy
- Physiotherapy - Continence and Women’s Health
- Physiotherapy – Inpatient Services
- Social work
- Speech pathology
- Spiritual care
- Maternity Services
- I am pregnant
- Maternity Booking Form
- First 14 Weeks
- 14 to 28 Weeks
- 28 Weeks to Birth
- I have given birth
- Maternity Resources for GPs
- I am pregnant
- Mental Health and Wellbeing Service
- Our Response to the Royal Commission into Victoria’s Mental Health System
- Mental Health Wellbeing and Recovery
- Lived Experience Workforce - LEW
- Families where a Parent has a Mental Illness (FaPMI)
- Aboriginal and Torres Strait Islander Social and Emotional Wellbeing
- Child Youth Mental Health and Wellbeing Service
- Adult Mental Health
- Central East Mental Health Services
- Outer East Mental Health Service
- Triage And Emergency Department Response Service
- Useful Links
- Overview of Adult Hospital Inpatient Units
- Inpatient Unit helpful information
- What can I expect during my stay?
- Dual Diagnosis
- Older Adult Mental Health and Wellbeing Service
- Consultation-Liaison (CL) Psychiatry
- Eastern Mental Health Service Coordination Alliance
- Language Services
- Imaging Services
- Alcohol and Drug Treatment (Turning Point)
- Patients and Visitors
- Angliss Hospital
- Blackburn Public Surgical Centre
- Box Hill Hospital
- Healesville Hospital and Yarra Valley Health
- Maroondah Hospital
- Peter James Centre
- Turning Point
- Wantirna Health
- Yarra Ranges Health
- Eastern Health Forest Hill
- Research & Ethics
- Latest News
- Research Programs
- Allied Health Research
- Endocrinology and Diabetes Clinical Trials - Eastern Clinical Research Unit (ECRU)
- Mental Health Research
- Nursing and Midwifery Research
- Turning Point
- Education and Training
- Research Data Services
- Library Services
- Funding Opportunities
- Research Enquiries
- Health Professionals
- Latest News
- Current Vacancies
- Why Work with us?
- Medical Recruitment
- Medical Training & Education
- Graduate Nurses & Midwives
- Nursing & Midwifery
- Allied Health
- Work Experience Program for Secondary School Students
- Mental Health and Wellbeing
- Contact us